There have been reports of individuals receiving phone calls claiming to be from the director or staff of Taipei City Motor Vehicles Office. Callers inform recipients that unscrupulous individuals are using copies of personal identification to fraudulently obtain vehicle license plates or transfer vehicle ownership. To validate this information, they request individuals to provide personal details over the phone. However, these calls are fraudulent and not from the actual motor vehicles agency. Taipei City Motor Vehicles Office strongly urges the public to be cautious when receiving such calls. Individuals should refrain from disclosing personal information over the phone or following instructions to transfer funds, as this could lead to falling victim to scams.
In response to the recent emergence of fraudulent motor vehicle service messages and calls, Taipei City Motor Vehicles Office advises the public to verify the authenticity of such notifications. If there are doubts about the content of motor vehicle service-related messages or phone calls, individuals are encouraged to visit the official Motor Vehicle Driver Information Service website, contact local motor vehicle offices or stations, and seek verification through official channels. Additionally, joining the Motor Vehicle Driver Information Service website as a member and downloading the "Motor Vehicle Driver Information Service APP" on mobile devices is recommended. This app allows users to quickly access and confirm their motor vehicle-related information, even during non-business hours. By doing so, individuals can discern the authenticity of messages and efficiently handle various motor vehicle-related transactions online, ensuring both security and convenience.