Welcome to share your thoughts and comments with us via “Opinion Mailbox”. Upon receiving your letter, we will forward it to the competent authority immediately and provide a response to your email within seven working days ( If the complexity of the matter requires a longer response time, the competent authority will first notify you by email). Your opinions will be considered carefully and serve as policy-making references in the future.
- Explanation of the handling principle：
- According to Article 168 of Administrative Procedure Act, every citizen is entitled to present to competent authorities petitions with respect to proposals on administrative innovations and reforms, inquiries into administrative laws and regulations, reports on acts in breach of law or neglect of administrative duties or protection of rights and interest in administration.
- According to Article 173 I of Administrative Procedure Act, the petition gives no concrete substance or does not give true name or address will be left unattended.
- We will not process cases that fail to provide accurate information, or cases that have been handled properly and answered clearly by us, or cases that contain verbal abuse. If there is slander, false allegation, or fraudulent use of another mailbox, the applicant shall bear legal liability.
- Email-handling process:
A confirmation email will be sent to the provided email address after the submission to verify your identity. After completing verification, please remember the serial number so that you can check your progress online at any time and receive a response from us. If you do not receive the confirmation email, please check the spam folder.